Retail Return Policy
No Returns or Refunds Policy
Thank you for shopping with us! We strive to provide the best products and services, and we hope you’re completely satisfied with your purchase. Please read our policy carefully:
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No Returns or Exchanges: All sales are final. We do not accept returns or exchanges on any products or services purchased.
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No Refunds: Once an order is placed and payment is processed, it is non-refundable. We do not offer refunds under any circumstances, including for change of mind or customer error.
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Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will assess the issue and may offer a replacement or store credit at our discretion.
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Order Errors: If there’s an issue with your order (e.g., wrong product shipped), please contact us immediately. We will work with you to resolve the issue promptly.
By making a purchase, you acknowledge and agree to this policy. If you have any questions or concerns before purchasing, please don’t hesitate to contact us.
This policy does not apply to charters or classes. Please refer to the details of the charter or class you are booking or give us a call for more details on our refund policy on these services.